All customer details and information are kept strictly confidential. No customer details are passed on to any third party and credit/debit card details are not saved in our database.
DISTANCE SELLING REGULATIONS
Under the Distance Selling Regulations 2000 you have 7 days after receipt of goods to return them for a full refund. Your statutory rights are not affected. At LK Lovely Things, however, it is our company policy to offer you 30 days from receipt of goods to return an item back to us.
All payments are processed through the Barclaycard or Paypal gateway and as such your information is encrypted and kept 100% private.
All products listed will have a photographic image. By placing your order you accept that this is a fair representation of the product but some slight variation may occur.
PRICING & AVAILABILITY
All prices are in GBP (£) inclusive of VAT. The price advertised does not include delivery. If we are unable to fulfil your order due to stock levels you will be offered an alternative or given a refund for the unavailable product on your order. Some products carry a back order system where your order will be held until stock becomes available.
CANCELLATION & RETURNS
You have a legal right to cancel your order within 7 days of placing it. If the items have not been dispatched, a full refund will be given. If they have already been posted, it is your responsibility to return them in the condition they left us for a refund. You are responsible for the postage unless the item is faulty or damaged. We recommend you obtain proof of posting in case your item goes missing in transit. Please return any items to: LK Lovely Things, 40 Woodmere Way, Beckenham, Kent BR3 6SL UK.
PLEASE NOTE: Unless the items are faulty or damaged, and you have simply changed your mind or no longer want the item, there will be a re-stocking/admin charge of £1.50 for each return.
CUSTOMER SERVICES CONTACT INFORMATION:
Tel: 0800 270 7509
Address: LK Lovely Things, 40 Woodmere Way, Beckenham, Kent BR3 6SL, UK